Guest Experience Host – Warm Welcomes & Smooth Seating

Applebee's Neighborhood Grill + Bar; Novi (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar in Novi, MI is seeking a friendly host/hostess to greet guests, seat them, and help maintain restaurant flow. You will be the first impression, coordinate with servers, and support a welcoming dining experience.

The role requires excellent customer service, a team mindset, and the ability to stand for long hours. Evening and weekend shifts may be required to ensure smooth service at peak times.

Qualifications

• Excellent customer service and teamwork are essential.
• Friendly, outgoing personality and guest-focused attitude.
• Ability to follow food safety guidelines and sanitation procedures.
• Willingness to work evenings and weekends as needed.
• Ability to stand for long periods and assist with basic physical tasks.

Responsibilities

• Greet guests on entry and depart, and hold the door open.
• Seat guests according to plan and guests’ needs.
• Keep host/hostess stand and waiting area clean.
• Ensure menus are clean and stocked.
• Complete restroom checks and tidy bathrooms as needed.
• Sanitize and wipe tables and reset after guests leave.
• Assist servers by taking initial drink orders or running food.
• Complete daily opening and closing tasks for a clean environment.

Skills

Customer service

Teamwork

Friendly personality

Food safety guidelines

Shift flexibility

Stamina standing

Lifting/carrying

Job description

Applebee's Neighborhood Grill + Bar in Novi, MI is seeking a friendly host/hostess to greet guests, seat them, and help maintain restaurant flow. You will be the first impression, coordinate with servers, and support a welcoming dining experience.

The role requires excellent customer service, a team mindset, and the ability to stand for long hours. Evening and weekend shifts may be required to ensure smooth service at peak times.