Guest Experience Host

Applebee's Neighborhood Grill + Bar; Highland Park (MI); On-site; USD 15,000 - 21,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar is seeking a host/hostess to greet guests, seat them, and help maintain smooth dining room flow. You will assist servers and keep the host stand clean, contributing to a welcoming entrance and efficient service.

This role requires exceptional customer service, a friendly personality, and the flexibility to work evenings and weekends. You must be able to stand for long periods in a fast-paced restaurant environment while upholding safety standards.

Qualifications

• Excellent customer service and ability to work as a team.
• Friendly and outgoing personality with a welcoming demeanor.
• Willingness to follow food safety guidelines and procedures.
• Ability to work evenings and weekends and stand for long periods.
• Capacity to transport and carry items such as a high chair or booster seat.

Responsibilities

• Greet guests as they enter and depart, holding the door for them.
• Seat guests according to the established plan and needs.
• Keep host/hostess stand and waiting area clean and organized.
• Ensure menus remain clean and stocked.
• Perform restroom checks and restock supplies as needed.
• Sanitize and wipe tables, sweep, and reset as required.
• Assist servers by taking initial drink orders or delivering food.
• Complete daily opening/closing tasks to maintain a safe environment.

Skills

Excellent customer service

Team player

Friendly personality

Food safety guidelines

Evenings and weekends availability

Stand for long periods

Lifting and carrying objects

Job description

Applebee's Neighborhood Grill + Bar is seeking a host/hostess to greet guests, seat them, and help maintain smooth dining room flow. You will assist servers and keep the host stand clean, contributing to a welcoming entrance and efficient service.

This role requires exceptional customer service, a friendly personality, and the flexibility to work evenings and weekends. You must be able to stand for long periods in a fast-paced restaurant environment while upholding safety standards.