Guest Experience Host – Seating & Front-of-House

Applebee's Neighborhood Grill + Bar; Holland (MI); On-site; USD 24,000 - 30,000; Full time

Job summary

Applebee’s Neighborhood Grill + Bar is seeking a friendly host/hostess in Holland, MI. You will greet guests on arrival and departure, seat guests, and help maintain smooth dining room flow.

You will also assist servers and help with opening/closing duties to ensure a clean, welcoming environment for all guests. Ideal candidates show excellent customer service, teamwork, and the ability to stand for long periods, including evenings and weekends.

Qualifications

• Excellent customer service skills with the ability to work as a TEAM
• Friendly and outgoing personality
• Follow appropriate food safety guidelines
• Able to work a variety of shifts including evenings and weekends
• Able to stand for long periods of time
• Ability to transport and carry objects such as a high chair or booster seat
• Ability to wipe, sweep and carry plates to kitchen

Responsibilities

• Greet all guests as they enter and depart the restaurant and hold the door open for guests
• Seat guests according to the established plan and guests’ needs
• Keep host/hostess stand and waiting area clean
• Ensure menu’s remain clean and stocked
• Complete restroom checks and refill paper products in bathrooms, as needed
• Sanitize and wipe down all tables and sweep the area as needed and resets the table
• Assist the servers when needed by taking the initial drink order or running food to the guests in the dining room
• Complete daily opening and closing work to ensure a clean and safe environment for guests and TEAM

Skills

Customer service

Teamwork

Guest relations

Time management

Job description

Applebee’s Neighborhood Grill + Bar is seeking a friendly host/hostess in Holland, MI. You will greet guests on arrival and departure, seat guests, and help maintain smooth dining room flow.

You will also assist servers and help with opening/closing duties to ensure a clean, welcoming environment for all guests. Ideal candidates show excellent customer service, teamwork, and the ability to stand for long periods, including evenings and weekends.