Guest Experience Host: Warm Welcomes & Check-In

CoralTree Hospitality; Orlando (FL); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Team member travel program

Unlimited Friends & Family discounts

Health coverage (pre-tax benefits)

401(k) with company match

Employee Assistance Program

Paid vacation, sick days & holidays

Team member discounts from top brands

Discounts at partner restaurants

Uniforms and parking provided

Job summary

CoralTree Hospitality is seeking a friendly Front Desk/Guest Services Associate in Orlando to warmly welcome guests, assist with check-in/out, and provide information on hotel amenities and local attractions.

You will promote services, collaborate with team members, and help create memorable experiences in a fast-paced setting while maintaining attention to detail and a guest-first mindset.

Qualifications

• Experience delivering guest-focused service in hospitality.
• Strong communication, both verbal and written.
• Flexible with scheduling and ability to multi-task in a fast-paced environment.
• Ability to anticipate guest needs and resolve issues gracefully.
• Team player with a friendly, professional demeanor.

Responsibilities

• Greet arriving guests warmly and assist with check-in/out.
• Provide information on hotel services and local area.
• Promote benefits and amenities to guests.
• Collaborate with team to ensure guest needs are met.
• Maintain accuracy and efficiency in daily tasks.

Skills

Guest service

Communication

Flexibility

Multi-tasking

Hospitality mindset

Job description

CoralTree Hospitality is seeking a friendly Front Desk/Guest Services Associate in Orlando to warmly welcome guests, assist with check-in/out, and provide information on hotel amenities and local attractions.

You will promote services, collaborate with team members, and help create memorable experiences in a fast-paced setting while maintaining attention to detail and a guest-first mindset.