Guest Experience Concierge — Front Desk

CoralTree Hospitality; Houston (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

Magnolia Houston Hotel by CoralTree Hospitality is seeking a warm, guest‑focused front desk associate to welcome guests and assist with check‑in and check‑out, ensuring comfort and a memorable stay.

You will promote hotel services, share local tips, and collaborate with the team to resolve requests with speed and a friendly spirit, maintaining accuracy in all guest interactions.

This role requires flexibility with shifts and a passion for creating authentic experiences.

Qualifications

• Flexible schedule with variable days and hours.
• Experience providing service to guests.
• Strong communication, both verbal and written.
• People-oriented and ability to multitask.

Responsibilities

• Greet guests warmly and assist with check-in and check-out to ensure comfort.
• Promote hotel services and amenities to guests throughout the stay.
• Respond promptly to guest needs and resolve issues with a positive attitude.
• Share local knowledge to help guests enjoy authentic experiences.
• Collaborate with team to communicate guest feedback to staff and management.

Skills

People person

Great communicator

Flexible schedule

Multi-tasking

Attention to detail

Job description

Magnolia Houston Hotel by CoralTree Hospitality is seeking a warm, guest‑focused front desk associate to welcome guests and assist with check‑in and check‑out, ensuring comfort and a memorable stay.

You will promote hotel services, share local tips, and collaborate with the team to resolve requests with speed and a friendly spirit, maintaining accuracy in all guest interactions.

This role requires flexibility with shifts and a passion for creating authentic experiences.