Guest Experience Host: Elevate First Impressions

Tavistock Restaurant Collection; Boston (MA); On-site; USD 20,664 - 27,552; Full time

Job summary

A prestigious restaurant group in Boston is looking for a Host/Hostess to provide outstanding hospitality, ensuring a great first and last impression for our guests. The ideal candidate will possess excellent communication skills and a customer-focused attitude, ensuring all guests feel welcomed and valued. Previous hospitality experience is preferred. This role is vital for maintaining high standards of service in our dining experience.

Qualifications

• High School education with ability to communicate in English.
• Previous hospitality experience is preferred.

Responsibilities

• Greet guests with a genuine welcome and maintain a fantastic first impression.
• Communicate effectively with guests and team members to ensure satisfaction.
• Handle guest complaints professionally and alert a manager as necessary.

Skills

Adaptability & Flexibility

Attention to Detail

Communication

Customer Focus

Problem Solving

Teamwork

Education

High School diploma

Job description

A prestigious restaurant group in Boston is looking for a Host/Hostess to provide outstanding hospitality, ensuring a great first and last impression for our guests. The ideal candidate will possess excellent communication skills and a customer-focused attitude, ensuring all guests feel welcomed and valued. Previous hospitality experience is preferred. This role is vital for maintaining high standards of service in our dining experience.