Guest Experience Host: Warm Seating & Service

Cliff House Maine; Cape Neddick (ME); On-site; USD 22,000 - 31,000; Full time

Job summary

Cliff House Maine is seeking a friendly Host/Hostess to greet guests, seat them, and maintain a welcoming dining environment. You will support the dining room team, monitor activity, and communicate guest needs with staff to ensure a smooth experience.

The role emphasizes proactive service, multi-tasking, and a commitment to guest satisfaction, with a focus on creating memorable visits for guests who choose Cliff House Maine.

Qualifications

• Flexibility with work days and hours.
• Experience providing service to others is preferred.
• Familiarity with restaurant terminology and food service techniques is preferred.
• Ability to create positive experiences for guests.
• Excellent verbal and written English communication skills.
• able to multi-task while maintaining accuracy and guest satisfaction.

Responsibilities

• Greet guests warmly and seat them.
• Proactively support the restaurant team and monitor dining room activity.
• Collaborate with team members to communicate guest needs or requests.
• Resolve guest complaints and help build guest loyalty.
• Multi-task effectively at a fast pace while keeping the host stand organized.
• Thank guests as they leave and invite them to return.

Skills

Flexibility

Service experience

Restaurant terminology

People person

Communication skills

Multi-tasking

Job description

Cliff House Maine is seeking a friendly Host/Hostess to greet guests, seat them, and maintain a welcoming dining environment. You will support the dining room team, monitor activity, and communicate guest needs with staff to ensure a smooth experience.

The role emphasizes proactive service, multi-tasking, and a commitment to guest satisfaction, with a focus on creating memorable visits for guests who choose Cliff House Maine.