Guest Experience Host: Warm, Efficient Service & Seating

Workstream; Independence (MO); On-site; USD 26,000 - 38,000; Full time

Job summary

IHOP in Independence, MO is seeking a friendly server to greet guests, seat, take orders, and deliver meals with a smile. You will work with the IHOP SOP to ensure a high-quality guest experience and handle guest remittance as required.

You will maintain dining room cleanliness, stock service areas, and participate in all required training modules. The role emphasizes courteous guest interactions, teamwork, and adherence to health and safety guidelines.

Qualifications

• Provide prompt, courteous dining room service to guests.
• Memorize IHOP terminology and service standards.
• Maintain cleanliness and reset tables per shift.
• Handle guest requests and respond to complaints professionally.

Responsibilities

• Greet guests and seat them promptly and warmly.
• Take orders accurately and relay them to the kitchen.
• Deliver food and beverages with a friendly, attentive approach.
• Clear tables, reset for the next guests, and handle payments as required.
• Adhere to health, safety, and sanitation guidelines per SOP.

Skills

Customer service

Hospitality

Teamwork

Job description

IHOP in Independence, MO is seeking a friendly server to greet guests, seat, take orders, and deliver meals with a smile. You will work with the IHOP SOP to ensure a high-quality guest experience and handle guest remittance as required.

You will maintain dining room cleanliness, stock service areas, and participate in all required training modules. The role emphasizes courteous guest interactions, teamwork, and adherence to health and safety guidelines.