Guest Experience Host: Front Desk & Seating

Workstream; Fayetteville (AR); On-site; USD 14,000 - 19,000; Full time

Job summary

IHOP is seeking a host to create a warm first impression and support a smooth dining flow. You will greet guests, manage seating with the Table Management system, take calls, and ensure cleanliness and safety standards are met.

Collaboration with the team and adherence to restaurant policies are essential for daily operations. Successful candidates will demonstrate strong communication, teamwork, and problem-solving abilities, and be comfortable with physical tasks such as standing, walking, and

Qualifications

• Ability to work in a fast-paced environment and understand the restaurant's Table Management system.
• Good verbal and written communication skills.
• Experience working in a team-oriented environment.
• Excellent organization and problem-solving skills.

Responsibilities

• Perform station opening/closing duties and maintain Hospitality Desk and front entrance area.
• Greet guests and manage seating with appropriate techniques.
• Answer phones and take call-in orders.
• Maintain restrooms and monitor guest needs; escalate issues to management as needed.
• Ensure compliance with health and safety standards and company policies.

Skills

Fast-paced environment

Table Management system

Verbal and written communication

Team-oriented

Organizational and problem-solving

Job description

IHOP is seeking a host to create a warm first impression and support a smooth dining flow. You will greet guests, manage seating with the Table Management system, take calls, and ensure cleanliness and safety standards are met.

Collaboration with the team and adherence to restaurant policies are essential for daily operations. Successful candidates will demonstrate strong communication, teamwork, and problem-solving abilities, and be comfortable with physical tasks such as standing, walking, and