Guest Experience Host — Sustainable Service

Hilton Garden Inn Bloomington; Bloomington (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Life Insurance

Travel Discounts

Commuter Benefits

Wellness Program

Educational/Professional Development

Referral Bonus Program

Job summary

Hilton Garden Inn Bloomington is seeking a friendly Host to welcome guests, seat them promptly, and present menus in alignment with our service standards and sustainability goals. You will support daily operations and ensure a welcoming dining atmosphere.

Responsibilities include coordinating seating, maintaining dining room setup, recording reservations, and assisting with special events. Previous customer service experience is preferred; a high school diploma or equivalent is required.

Qualifications

• High school diploma or equivalent.
• Previous customer service experience preferred.

Responsibilities

• Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.
• Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
• Maintain proper set-up of the dining room.
• Assist as needed or requested with service.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Skills

Customer service

Hospitality

Education

High school diploma or equivalent

Job description

Hilton Garden Inn Bloomington is seeking a friendly Host to welcome guests, seat them promptly, and present menus in alignment with our service standards and sustainability goals. You will support daily operations and ensure a welcoming dining atmosphere.

Responsibilities include coordinating seating, maintaining dining room setup, recording reservations, and assisting with special events. Previous customer service experience is preferred; a high school diploma or equivalent is required.