Guest Experience Host: Warm Welcome & Seamless Seating

Fiorella's Jack Stack BBQ; Overland Park (KS); On-site; USD 23,000 - 30,000; Full time

Job summary

Fiorella’s Jack Stack BBQ is seeking a friendly Host/Hostess to warmly greet guests, manage seating, and keep the front-of-house area clean and organized. You will assist in seating large parties and maintaining a smooth dining room flow.

Ideal candidates communicate clearly, stay calm under pressure, and provide excellent guest service from arrival to departure. Must be 18+ with ability to work in a fast-paced restaurant environment.

Qualifications

• Must be at least 18 years old.
• Excellent verbal and written communication.
• Ability to greet guests warmly and manage front-of-house flow.

Responsibilities

• Greet and welcome guests professionally.
• Escort guests to tables and provide menus.
• Manage waiting lines and seating efficiently.
• Answer phones in a courteous manner.
• Maintain clean and organized host/hostess area.
• Know hours, location, and menu items; relay specials.

Skills

Customer service

Guest relations

Communication

Education

High school diploma or GED

Job description

Fiorella’s Jack Stack BBQ is seeking a friendly Host/Hostess to warmly greet guests, manage seating, and keep the front-of-house area clean and organized. You will assist in seating large parties and maintaining a smooth dining room flow.

Ideal candidates communicate clearly, stay calm under pressure, and provide excellent guest service from arrival to departure. Must be 18+ with ability to work in a fast-paced restaurant environment.