Guest Experience Host: Seating & Cashier

Ontario Trillium Foundation; Maryville (TN); On-site; USD 12,000 - 21,000; Full time

Job summary

Shoney's is seeking a friendly team member to welcome guests, determine seating and seating preferences, and assist with overall restaurant operations. You will work with management to seat guests efficiently and ensure a positive dining experience.

Responsibilities include processing payments, handling to-go orders, maintaining cleanliness, and providing excellent guest service. The role requires a professional demeanor, reliability, and the ability to work varied shifts including weekends.

Responsibilities

• Welcome guests to restaurant.
• Determine number in guest party, smoking preference and any special seating needs such as table vs. booth, booster seat/high chair, etc.
• Work with Manager to maintain awareness of each server’s assigned area and ensure appropriate distribution of seating
• Communicate seating details with Manager to ensure seating as quickly as possible
• Distribute premium items such as coloring books and crayons or balloons
• Assist with collecting and organizing menus and other tasks like blowing up balloons
• Follow all policies and procedures of Shoney’s Team Members
• Process payments, tickets, and issue receipts in line with cash handling policies
• Count money accurately
• Write and take to-go orders placed in person or by phone
• Maintain cleanliness of public areas and ensure tidy cashier station and dining areas
• Maintain a pleasant, friendly, and professional demeanor with guests at all times
• Maintain regular and predictable attendance
• Performs other essential functions as assigned.

Job description

Shoney's is seeking a friendly team member to welcome guests, determine seating and seating preferences, and assist with overall restaurant operations. You will work with management to seat guests efficiently and ensure a positive dining experience.

Responsibilities include processing payments, handling to-go orders, maintaining cleanliness, and providing excellent guest service. The role requires a professional demeanor, reliability, and the ability to work varied shifts including weekends.