Guest Experience Host | Reservations & Seating

Shaw's - Schaumburg; Schaumburg (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program - Mental/🡒

Paid Vacation

Blue Cross Blue Shield Medical

Dental & Vision Insurance

Life, Accident Protection & CriticalIl

Domestic Partner Benefits

401(k)

Job summary

Shaw’s - Schaumburg is seeking Host Staff to warmly greet guests and seat them, while handling reservations and messages. You’ll ensure accurate guest counts and smooth seating flow in a lively, high-volume setting.

As a host, you’ll work with the team to deliver friendly, attentive service and maintain a clean, welcoming dining room. This role requires flexibility for varied hours, weekends, and the ability to stand and move throughout shifts.

Qualifications

• Customer-facing hospitality experience preferred.
• Strong verbal communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Ability to communicate in English to perform duties.
• Physical stamina to stand/move for long shifts.

Responsibilities

• Warmly greet and seat guests in the restaurant.
• Answer phones, take reservations, messages, and manage guest information.
• Maintain accurate guest counts and wait times; assist with coat check as needed.
• Follow safety and sanitation guidelines; provide friendly service and clear communication.

Skills

Customer service

Communication

Multitasking

English proficiency

Stamina

Job description

Shaw’s - Schaumburg is seeking Host Staff to warmly greet guests and seat them, while handling reservations and messages. You’ll ensure accurate guest counts and smooth seating flow in a lively, high-volume setting.

As a host, you’ll work with the team to deliver friendly, attentive service and maintain a clean, welcoming dining room. This role requires flexibility for varied hours, weekends, and the ability to stand and move throughout shifts.