Guest Experience Host - Seamless Seating & Service

Applebee's Neighborhood Grill + Bar; Marshall (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Applebee’s Neighborhood Grill + Bar in the United States is seeking a host/hostess to greet guests, seat them, and ensure smooth dining room flow. The role supports servers and maintains a welcoming environment to maximize seating and guest satisfaction.

Ideal candidates will excel in customer service, enjoy teamwork, and be flexible to work evenings and weekends. Safety guidelines and clean operations are emphasized in daily duties.

Qualifications

• Excellent customer service skills with the ability to work as a TEAM.
• Friendly and outgoing personality.
• Follow appropriate food safety guidelines.
• Able to work a variety of shifts including evenings and weekends.

Responsibilities

• Greet all guests as they enter and depart the restaurant and hold the door open for guests.
• Seat guests according to the established plan and guests’ needs.
• Keep host/hostess stand and waiting area clean.
• Ensure menus remain clean and stocked.
• Complete restroom checks and refill paper products in bathrooms, as needed.
• Sanitize and wipe down all tables and sweep the area as needed and reset the table.
• Assist the servers when needed by taking the initial drink order or running food to the guests in the dining room.
• Complete daily opening and closing work to ensure a clean and safe environment for guests and TEAM.

Skills

Excellent customer service

Friendly and outgoing

Evenings and weekends availability

Job description

Applebee’s Neighborhood Grill + Bar in the United States is seeking a host/hostess to greet guests, seat them, and ensure smooth dining room flow. The role supports servers and maintains a welcoming environment to maximize seating and guest satisfaction.

Ideal candidates will excel in customer service, enjoy teamwork, and be flexible to work evenings and weekends. Safety guidelines and clean operations are emphasized in daily duties.