Guest Experience Host - Evenings & Weekends

Applebee's Neighborhood Grill + Bar; Michigan; On-site; USD 17,000 - 21,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar is seeking a friendly host/hostess to greet guests, acknowledge arrivals and departures, and seat parties according to the restaurant’s plan. You will help maintain smooth guest flow, keep the host stand and waiting area clean, and support servers by coordinating seating and guest comfort.

Candidates should excel in customer service, be outgoing, able to stand for long periods, and flex their schedule to include evenings and weekends.

Qualifications

• Excellent customer service skills with the ability to work as a TEAM
• Friendly and outgoing personality
• Follow appropriate food safety guidelines
• Able to work a variety of shifts including evenings and weekends
• Able to stand for long periods of time
• Ability to transport and carry objects such as a high chair or booster seat
• Ability to wipe, sweep and carry plates to kitchen

Responsibilities

• Greet all guests as they enter and depart the restaurant and hold the door open for guests
• Seat guests according to the established plan and guests’ needs
• Keep host/hostess stand and waiting area clean
• Ensure menu’s remain clean and stocked
• Complete restroom checks and refill paper products in bathrooms, as needed
• Sanitize and wipe down all tables and sweep the area as needed and resets the table
• Assist the servers when needed by taking the initial drink order or running food to the guests in the dining room
• Complete daily opening and closing work to ensure a clean and safe environment for guests and TEAM

Skills

Customer service

Teamwork

Friendly personality

Food safety guidelines

Shifts flexibility

Job description

Applebee's Neighborhood Grill + Bar is seeking a friendly host/hostess to greet guests, acknowledge arrivals and departures, and seat parties according to the restaurant’s plan. You will help maintain smooth guest flow, keep the host stand and waiting area clean, and support servers by coordinating seating and guest comfort.

Candidates should excel in customer service, be outgoing, able to stand for long periods, and flex their schedule to include evenings and weekends.