Guest Experience Host — Reservations & Quick Seating

Square One Concepts, Inc.; Peoria (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

PTO accrual

Dining discounts

Shoe program through Shoes for Crews/S

Competitive pay

Flexible scheduling

401(k)

Job summary

Bourbon & Bones Lounge – Square One Concepts, is seeking a professional and experienced Host to be the first point of contact for guests, greet and seat them, and manage reservations in a fast-paced setting.

The ideal candidate will be organized, detail-oriented, with strong communication skills, knowledge of our menu, and the ability to work well with servers and staff. Evening, weekend, and holiday availability is required.

Qualifications

• Must be at least sixteen years old.
• Minimum of 1 year of host/hostess experience in fine dining preferred.
• Excellent interpersonal and strong communication skills.
• Must have a valid Food Handler's Certification.
• Availability for evenings, weekends and holidays.

Responsibilities

• Greet guests and escort to tables in a friendly, professional manner.
• Manage reservations and seating for desired times.
• Answer calls and respond to inquiries.
• Maintain waitlist and communicate wait times.
• Assist servers in turnover and seating efficiency.
• Monitor dining room for guest comfort and needs.
• Provide menu information, specials and promotions.
• Follow safety and sanitation protocols and keep area clean.
• Process payments accurately and provide correct change.
• Perform other duties as assigned.

Skills

Interpersonal skills

Communication

Organized

Menu knowledge

Guest service

Teamwork

Food handlers certification

POS systems knowledge

Education

High school diploma or equivalent

Tools

Aloha POS

Hot Schedule

Paylocity

Job description

Bourbon & Bones Lounge – Square One Concepts, is seeking a professional and experienced Host to be the first point of contact for guests, greet and seat them, and manage reservations in a fast-paced setting.

The ideal candidate will be organized, detail-oriented, with strong communication skills, knowledge of our menu, and the ability to work well with servers and staff. Evening, weekend, and holiday availability is required.