Host

Square One Concepts, Inc.; Peoria (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

PTO accrual

Dining discounts

Shoe program through Shoes for Crews/S

Competitive pay

Flexible scheduling

401(k)

Job summary

Bourbon & Bones Lounge – Square One Concepts, is seeking a professional and experienced Host to be the first point of contact for guests, greet and seat them, and manage reservations in a fast-paced setting.

The ideal candidate will be organized, detail-oriented, with strong communication skills, knowledge of our menu, and the ability to work well with servers and staff. Evening, weekend, and holiday availability is required.

Qualifications

• Must be at least sixteen years old.
• Minimum of 1 year of host/hostess experience in fine dining preferred.
• Excellent interpersonal and strong communication skills.
• Must have a valid Food Handler's Certification.
• Availability for evenings, weekends and holidays.

Responsibilities

• Greet guests and escort to tables in a friendly, professional manner.
• Manage reservations and seating for desired times.
• Answer calls and respond to inquiries.
• Maintain waitlist and communicate wait times.
• Assist servers in turnover and seating efficiency.
• Monitor dining room for guest comfort and needs.
• Provide menu information, specials and promotions.
• Follow safety and sanitation protocols and keep area clean.
• Process payments accurately and provide correct change.
• Perform other duties as assigned.

Skills

Interpersonal skills

Communication

Organized

Menu knowledge

Guest service

Teamwork

Food handlers certification

POS systems knowledge

Education

High school diploma or equivalent

Tools

Aloha POS

Hot Schedule

Paylocity

Job description

Description

Job Summary:

Bourbon & Bones Lounge – Square One Concepts, is seeking a professional and experienced Host to join the team. The ideal candidate will be the first point of contact for our guests and will create a warm and welcoming atmosphere, while also managing reservations and seating guests in a timely and efficient manner. This position requires someone who is organized, detail-oriented, and able to work in a fast-paced environment.

Duties/Responsibilities:

• Greet guests in a friendly and professional manner and escort them to their table.
• Manager reservation, ensuring that tables are available for guests at the desired times.
• Answer incoming phone calls and respond to guest inquiries and requests.
• Maintain an accurate waitlist and communicate wait time to guests, as necessary.
• Assist servers and bussers in managing tables turnover and ensuring that all guests are seated in a timely and efficient manner.
• Monitor the dining room to ensure that all guests are comfortable, and their needs are being met.
• Provide accurate information to guests regarding our menu offerings, specials, and promotions.
• Follow safety and sanitation protocols, including maintaining a clean and organized work area.
• Process payment and provide accurate change to guests, ensuring that all transactions are handled efficiently and accurately.
• Performs other related duties as assigned.

Requirements

Required Skills/Abilities:

• Excellent interpersonal and strong communication skills
• Well-organized with ability to take and place food and beverage orders accurately.
• Extensive knowledge of our menu offering and the ability to make recommendations to guests.
• Ability to work in a fast-paced environment.
• Ability to work quickly and efficiently.
• Ability to work well as part of a team.
• Must be available to work evening, weekends, and holidays.
• Must have a valid Food Handlers Certification
• Ability to operate point-of-sale systems – Aloha, Hot schedule and Paylocity.

Education and Experience:

• Must be at least sixteen years old.
• Minimum of 1 years of experience as a host/hostess in a fin dining restaurant or similar environment preferred, but not required.

Physical Requirements:

• Prolonged periods of standing and walking.
• Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.

Benefits & Perks:

• Accrual up to 40 hours of PTO
• Dining Discounts – 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones
• Corporate Shoe Program through Shoes for Crews and Skechers
• Competitive Pay
• Flexible Scheduling
• 401(k)

Full – Time employees are eligible for the following additional benefits:

• Medical & Prescription
• Dental & Vision
• Health Saving Account (HSA)
• Wellness Program
• Discount Pet Care Plan