Guest Experience Host (Hotel Front Desk & Café)

Hyatt Place; San Antonio (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Hyatt Place San Antonio/Riverwalk is seeking a friendly Hotel Host to support high standards of guest service and teamwork. You will help with check-in/check-out, assist in the Bakery Café, and ensure a clean, welcoming space across the hotel.

Ideal candidates have prior guest service experience, can communicate well in English, and adapt to a fast-paced environment while multi-tasking across multiple guest touchpoints.

Qualifications

• Customer service experience is required, preferably in a hotel or related field.
• Must have schedule flexibility for both AM/PM shifts, weekends and holidays.
• Requires strong command of the English language to include speaking, reading and writing.
• Ability to learn quickly and work in fast paced position with guest interaction.
• Must be able to multi-task.
• Must be 18 years or older.
• A true desire to satisfy the needs of others in a fast paced environment.
• High school diploma or equivalent required.
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs).
• Must possess basic computer skills, i.e. Word, Excel, etc.

Responsibilities

• The Hotel Host assists guests at the hotel front desk and in public areas.
• Maintains welcoming, clean, and inviting environments across guest areas.
• Supports guest check-in/out and general hospitality services.

Skills

Customer service experience

Schedule flexibility

English proficiency

Multi-tasking

Basic computer skills

Education

High school diploma or equivalent

Tools

Word

Excel

Job description

Hyatt Place San Antonio/Riverwalk is seeking a friendly Hotel Host to support high standards of guest service and teamwork. You will help with check-in/check-out, assist in the Bakery Café, and ensure a clean, welcoming space across the hotel.

Ideal candidates have prior guest service experience, can communicate well in English, and adapt to a fast-paced environment while multi-tasking across multiple guest touchpoints.