Guest Experience Host/Hostess — Welcoming Seating & Service

Harri; Galt (CA); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Denny's is seeking a Host/Hostess responsible for greeting guests, seating, and delivering courteous service to ensure total guest satisfaction. The role involves handling beverage orders, assisting other staff, and maintaining a clean dining area.

Responsibilities include responding to guest concerns, managing the waiting list, and supporting team members while adhering to brand standards and safety procedures.

Qualifications

• Must have ability to communicate effectively in English, both orally and in writing.
• Must be able to pass all required tests and training requirements for the position.
• Must be able to work in a team environment.
• Meets Denny’s uniform and grooming standards and maintains them throughout the shift.
• Must be able to work flexible schedule, including holidays, nights, and weekends.
• Must have excellent guest service skills.
• Must be dependable and able to learn basic tasks and follow instructions.
• Must place a value on diversity and shows respect for others.

Responsibilities

• Greet guests and seat them at appropriate tables.
• Assist with beverage orders and table clearing.
• Handle cash, card, and discounts per policy.
• Maintain clean, organized dining area and menus.
• Respond to complaints promptly and notify supervisor.
• Work with team to provide total guest satisfaction.

Skills

English communication

Teamwork

Guest service

Flexible schedule

Dependable

Learning basics

Diversity awareness

Uniform standards

Job description

Denny's is seeking a Host/Hostess responsible for greeting guests, seating, and delivering courteous service to ensure total guest satisfaction. The role involves handling beverage orders, assisting other staff, and maintaining a clean dining area.

Responsibilities include responding to guest concerns, managing the waiting list, and supporting team members while adhering to brand standards and safety procedures.