Guest Experience Host — Games & Entertainment

Baggerstown; Noblesville (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Baggerstown in Noblesville, IN seeks a Fun Ambassador to create a welcoming, safe, and memorable experience for guests across cornhole, golf simulators, darts, pool, and more. You will guide guests through games, explain rules, ensure equipment is well maintained, and help coordinate private events.

The ideal candidate is energetic, outgoing, dependable, and safety-conscious, with excellent interpersonal skills.

Qualifications

• Previous customer-service, hospitality, entertainment, recreation, or event experience preferred but not required.
• Outgoing and friendly personality.
• Strong interpersonal and communication skills.
• Ability to comfortably interact with individuals and groups.
• Ability to explain instructions and game rules clearly.
• Strong organizational and multitasking skills.
• Ability to remain calm and professional in a busy entertainment environment.
• Willingness to learn Baggerstown's games, activities, and entertainment systems.
• Dependable, punctual, and team-oriented.

Responsibilities

• Welcome guests to Baggerstown's entertainment areas and explain available activities.
• Assist guests with game setup, equipment, and general participation instructions.
• Explain game rules, procedures, and applicable safety requirements in a friendly and approachable manner.
• Demonstrate proper gameplay and provide guidance to guests of all experience levels.
• Encourage guest participation and help create a fun, inclusive environment.
• Recognize opportunities to enhance the guest experience through positive interaction and enthusiasm.
• Assist with cornhole activities, recreational games, tournaments, and other venue entertainment offerings.
• Help organize and coordinate entertainment activities during private parties, corporate events, and group functions.
• Monitor entertainment areas for safe guest behavior and proper equipment use.
• Address unsafe activities promptly and involve management when necessary.
• Inspect equipment and report damaged, missing, or malfunctioning items.
• Maintain cleanliness and organization of game areas, equipment, seating, and surrounding spaces.
• Set up and break down entertainment equipment for regular operations and special events.
• Monitor scheduled activity times and help maintain efficient transitions between groups.
• Assist guests with basic questions about venue offerings, activities, and events.
• Coordinate with Servers, Bartenders, Hosts, Event Servers, and management to ensure a smooth overall guest experience.
• Help promote current entertainment activities, special events, and upcoming tournaments.
• Assist with guest check-in, registration, scoring, or event organization when assigned.
• Follow established procedures for handling guest complaints, injuries, incidents, and emergencies.
• Complete assigned opening and closing responsibilities.
• Perform additional duties as assigned.

Skills

Outgoing personality

Strong interpersonal skills

Explain instructions clearly

Multitasking

Dependable & punctual

Job description

Baggerstown in Noblesville, IN seeks a Fun Ambassador to create a welcoming, safe, and memorable experience for guests across cornhole, golf simulators, darts, pool, and more. You will guide guests through games, explain rules, ensure equipment is well maintained, and help coordinate private events.

The ideal candidate is energetic, outgoing, dependable, and safety-conscious, with excellent interpersonal skills.