Guest Experience Host - Front of House

R365hire; Salem (OR); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Benefits package

401(k)

Paid sick leave

Employee assistance

Dynamic atmosphere

Career development

Job summary

R365hire is seeking a Host to warmly greet guests, seat patrons, manage the lobby, and assist with take-out orders. You will respond to guest questions, maintain cleanliness, and support servers during busy periods.

Reports to the Restaurant Manager. This on-site role requires excellent communication, a tidy appearance, and adherence to health and safety standards in a climate-controlled dining environment.

Responsibilities

• Prepares the lobby area for guests’ arrival.
• Opens the door and greets guests as they enter.
• Determines seating preferences and advises guests of waiting time if any.
• Directs guests to waiting areas and maintains an accurate waiting list on a first come, first served basis.
• Notifies guests that their table is ready and guides the guests to the table.
• Distributes menus to each guest at the table.
• Answers the telephone before the third ring and responds to guest inquiries.
• Writes take-out orders from call-in or walk-in guests.
• Processes, packs and collects payment on take-out orders.
• Responds professionally to guest comments and questions.
• Assists servers by re-filling beverages, clearing plates and responding to requests from seated guests.
• Cleans and maintains lobby area.
• Monitors cleanliness of restrooms and level of restroom supplies.
• Opens the door and offers a parting comment to all departing guests.
• Verbally acknowledges all guests encountered in restaurant.
• Follows all health, safety, sanitation and security standards.
• Performs other duties as assigned by the supervisor.

Job description

R365hire is seeking a Host to warmly greet guests, seat patrons, manage the lobby, and assist with take-out orders. You will respond to guest questions, maintain cleanliness, and support servers during busy periods.

Reports to the Restaurant Manager. This on-site role requires excellent communication, a tidy appearance, and adherence to health and safety standards in a climate-controlled dining environment.