Guest Experience Host - Front of House

Atlas Restaurant Group; Baltimore (MD); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

401k Contribution

Life and AD&D Insurance

Learning and Development Programs

Mobility and Advancement Opportunities

Pet Insurance

25% Discount at Atlas properties!

Job summary

Atlas Restaurant Group in Baltimore is seeking a friendly Host to greet guests, manage wait lists, and guide guests to their tables, ensuring a seamless dining experience.

This role emphasizes exceptional guest service, multitasking in a fast-paced setting, and collaboration with servers and kitchen staff. Candidates should be flexible to work varied shifts including nights and weekends, with food handler certification if required by local regulations.

Qualifications

• Guest service experience in hospitality is preferred.
• May require a food handler's certification depending on local regulations.
• Must have the knowledge to add and manage guest orders and payments.

Responsibilities

• Greet guests upon arrival and show them to their tables.
• Answer phones, handle reservations, and manage the wait list.
• Maintain a clean and organized host stand and dining area.
• Communicate guest needs to servers and management to ensure a smooth service.
• Rotate seating to balance workloads across sections.

Skills

Customer service

Multitask

Work under pressure

Communication

Flexibility

Tools

Toast POS

Restaurant365

OpenTable

Job description

Atlas Restaurant Group in Baltimore is seeking a friendly Host to greet guests, manage wait lists, and guide guests to their tables, ensuring a seamless dining experience.

This role emphasizes exceptional guest service, multitasking in a fast-paced setting, and collaboration with servers and kitchen staff. Candidates should be flexible to work varied shifts including nights and weekends, with food handler certification if required by local regulations.