Guest Experience Host - Front of House & Seating

ASH (UK) Co Ltd; Baltimore (MD); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Compensation: $16 per hour plus tips

40% Gym membership discount

Food & beverage discount and hotel/sty

Opportunity for growth within Hotel Ul

Job summary

ASH (UK) Co Ltd in Baltimore is seeking a personable Host to welcome guests and support the front-of-house team, creating memorable dining experiences and guiding guests through their visit.

The role involves managing reservations in Resy, keeping the host stand tidy, communicating guest needs to staff, and ensuring a clean, welcoming environment; weekend availability and a positive guest-first attitude are essential. Competitive hourly pay and benefits are offered.

Qualifications

• High school diploma or equivalent required; hospitality training a plus.
• At least 1 year of experience as a host or in food service.
• Exceptional attention to visual detail and cleanliness.
• Comfortable using digital tools (tablets, phones, POS).
• A calm, collaborative, and guest-first mindset.
• Weekend availability required.

Responsibilities

• Welcome each guest warmly and respond to requests in a timely, friendly, and efficient manner.
• Work as a team to maintain an effective atmosphere and an efficient food and beverage service.
• Manage reservations, walk-ins, and wait lists using the Resy platform.
• Monitor wait times and provide accurate estimates to guests.
• Escort guests to tables, present menus, provide water, and inform them of their server.
• Maintain a clean and organized host stand and entrance.
• Communicate guest needs or special occasions to staff with management.
• Monitor dining room and guest flow to optimize seating and minimize wait times.
• Ensure menus are clean and properly presented.
• Uphold grooming and uniform standards.
• Follow safety and sanitation procedures.
• Assist with other front-of-house duties such as light bussing, resetting tables, cleaning, stocking.
• Other duties as assigned.

Skills

Guest service

Attention to detail

Calm demeanor

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Tablets

Mobile devices

Job description

ASH (UK) Co Ltd in Baltimore is seeking a personable Host to welcome guests and support the front-of-house team, creating memorable dining experiences and guiding guests through their visit.

The role involves managing reservations in Resy, keeping the host stand tidy, communicating guest needs to staff, and ensuring a clean, welcoming environment; weekend availability and a positive guest-first attitude are essential. Competitive hourly pay and benefits are offered.