Guest Experience Host - Front Desk, Downtown Dallas

Hyatt Regency; Dallas (TX); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Free room nights

Discounted room rates for friends &amp

Free meals for staff

Headspace access

Job summary

Hyatt Regency Dallas seeks a Front Office Host to warmly welcome guests and manage the check-in process, acting as the main contact for guest needs. The role offers growth within a world‑class hospitality group located in downtown Dallas, next to Reunion Tower.

Ideal candidates are guest-focused, communicative, and capable of functioning independently in a fast-paced hotel environment. Competitive hourly pay and robust front office exposure accompany this position.

Qualifications

• Effective verbal and written communication skills.
• Proficient with Microsoft Office and Excel; ability to learn new systems quickly.
• Detail oriented, organized, and able to handle a high-demand environment.
• Previous customer service experience preferred.
• Proficient at multitasking in a fast-paced setting.
• Open scheduling availability in the early mornings and afternoons, including weekends and holidays.

Responsibilities

• Manage guest registration process and serve as a primary contact for guests.
• Communicate hotel amenities and promotions to guests.
• Address guest needs with professionalism and efficiency.
• Contribute to delivering exceptional service and memorable experiences.

Skills

Communication

MS Office

Attention to detail

Customer service

Multitasking

Weekend availability

Tools

Excel

Job description

Hyatt Regency Dallas seeks a Front Office Host to warmly welcome guests and manage the check-in process, acting as the main contact for guest needs. The role offers growth within a world‑class hospitality group located in downtown Dallas, next to Reunion Tower.

Ideal candidates are guest-focused, communicative, and capable of functioning independently in a fast-paced hotel environment. Competitive hourly pay and robust front office exposure accompany this position.