Guest Experience Host

Hyatt Hotels Corporation

Dallas (TX)

On-site

USD 17,000 - 22,000

Full time

2 days ago

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Benefits offered by this job

Free room nights

Friends & family rates

Free meals

PerkSpot discounts

Discounted parking

Discounted DART passes

Job summary

Hyatt Regency Dallas is seeking a friendly Greeter to welcome guests, manage the seating rotation, and partner with service teams to ensure a seamless dining experience. You will play a key role in delivering warm hospitality and helping guests start their visit on a positive note.

The ideal candidate enjoys interacting with people, stays calm during busy periods, communicates clearly, and takes pride in outstanding service.

Qualifications

Candidates should enjoy interacting with people and stay calm during busy periods.
Strong communication and guest service skills are essential.
Ability to multitask in a fast-paced dining environment is required.
Flexible availability including mornings, evenings, weekends, and holidays is expected.
Willingness to walk/stand for extended periods.
Hospitality or restaurant experience is a plus but not mandatory.

Responsibilities

Welcome guests with warmth, professionalism and genuine hospitality.
Manage the restaurant wait list and seating rotation.
Escort guests to tables while maintaining balanced seating.
Answer guest questions about the restaurant and hotel.
Assist with keeping the host stand clean and organized.
Collaborate with servers, managers and culinary teams to create great dining experiences.