Front Office Host

Hyatt Regency; Dallas (TX); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Free room nights

Discounted room rates for friends &amp

Free meals for staff

Headspace access

Job summary

Hyatt Regency Dallas seeks a Front Office Host to warmly welcome guests and manage the check-in process, acting as the main contact for guest needs. The role offers growth within a world‑class hospitality group located in downtown Dallas, next to Reunion Tower.

Ideal candidates are guest-focused, communicative, and capable of functioning independently in a fast-paced hotel environment. Competitive hourly pay and robust front office exposure accompany this position.

Qualifications

• Effective verbal and written communication skills.
• Proficient with Microsoft Office and Excel; ability to learn new systems quickly.
• Detail oriented, organized, and able to handle a high-demand environment.
• Previous customer service experience preferred.
• Proficient at multitasking in a fast-paced setting.
• Open scheduling availability in the early mornings and afternoons, including weekends and holidays.

Responsibilities

• Manage guest registration process and serve as a primary contact for guests.
• Communicate hotel amenities and promotions to guests.
• Address guest needs with professionalism and efficiency.
• Contribute to delivering exceptional service and memorable experiences.

Skills

Communication

MS Office

Attention to detail

Customer service

Multitasking

Weekend availability

Tools

Excel

Job description

$19/Hour The

Organization- Hyatt Regency Dallas

Summary

$19/Hour

The Front Office Host is a platform to join our highly skilled and recognized team and offers opportunities for growth and advancement within the company. You will be part of a rock-star team at a hotel recognized as one of the 2025 Best Places to Work - Large Companies in North Texas. Join us for this incredible opportunity at Hyatt Regency Dallas, located in the heart of downtown next to the iconic Reunion Tower.

The Front Office Host is responsible for managing the guest registration process and serving as a key point of contact for guests throughout their stay. This highly visible role has a direct impact on the overall guest experience by delivering exceptional service, communicating hotel amenities and promotions, and addressing guest needs with professionalism and efficiency. The position offers frequent opportunities to engage with guests, build meaningful connections, and create memorable experiences that reflect Hyatt's commitment to care.

Ideal candidates are customer-focused professionals who can work independently, exercise sound judgment, and maintain strong attention to detail. Success in this role requires excellent communication skills, a positive and professional demeanor, and the ability to remain composed while resolving guest concerns in a fast-paced environment.

CULTURE AND FUN!

• Free room nights, discounted room nights, and friends & family room rates at wonderful Hyatt locations around the world
• Celebrations, recognitions, and volunteer opportunities
• Free nutritional colleague meals
• PerkSpot - discounts at various retailers - Apple, AT&T, Verizon, and many more!
• Discounted parking and discounted annual DART passes

WELLNESS AND BENEFITS!

• Full medical benefits at 30 days of employment
• 401K with company match
• Employee Stock Purchase plan
• Paid vacation, holidays, sick days, and extended sick leave
• New child leave, paid family bonding time, and adoption assistance
• Tuition reimbursement
• Free access to Headspace – meditation, recuperation, and rejuvenation
• Work-life balance

Qualifications

• Effective verbal and written communication skills
• Exceptional computer proficiency (including Microsoft Office and Excel) and the ability to learn new systems quickly
• Candidate should be detail oriented, organized and be able to handle a high demand environment
• Previous customer service experience preferred
• Proficient at multitasking in a high pace environment
• Open scheduling availability in the early mornings and afternoons, including weekends and holidays

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.