Guest Experience Host: Front Desk & Concierge (Overnight)

Hyatt Hotels Corporation; Wailea (HI); Hybride; USD 34 000 - 48 000; Plein temps

Avantages offerts par ce poste

401K Retirement Savings Plan

Employee Stock Purchase Plan

Paid vacation, sick, floating holidays

Up to 12 complimentary rooms after 90+

Résumé du poste

Hyatt Hotels Corporation is seeking a resort host for Andaz Maui at Wailea to welcome guests and manage arrivals at the property. You will register guests, assist with luggage and valet coordination, and guide guests to available activities and services.

The role requires strong communication, overnight availability, and a warm, engaging personality. Proficiency with property systems (OPERA, HotSOS, RESERVE) is preferred.

Qualifications

• Desire to satisfy others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Proficiency with OPERA, HotSOS, RESERVE preferred.
• Fun, articulate personality and strong attitude.
• Presentation and personal demeanor matter for success.
• Willingness to work primarily overnight.
• Front Office/Night Audit experience preferred.

Responsabilités

• Greet and welcome arriving guests as the main point of contact.
• Register guests and assist with check-in/check-out procedures.
• Coordinate valet, luggage, and activities as needed.
• Provide knowledge of resort amenities and local offerings to guests.

Connaissances

Guest service

Communication

Overnight availability

Stand for long periods

Humor and presentation

Outils

OPERA

HotSOS

RESERVE

Description du poste

Hyatt Hotels Corporation is seeking a resort host for Andaz Maui at Wailea to welcome guests and manage arrivals at the property. You will register guests, assist with luggage and valet coordination, and guide guests to available activities and services.

The role requires strong communication, overnight availability, and a warm, engaging personality. Proficiency with property systems (OPERA, HotSOS, RESERVE) is preferred.