Resort Welcome & Guest Experience Host

Andaz; Wailea (HI); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

401K Retirement Savings Plan

Discounted rooms at Hyatt location

Job summary

Andaz Maui at Wailea is seeking a Resort Host to greet guests and manage arrivals and departures with warmth and efficiency. You will reference resort offerings, assist with luggage and valet coordination, and help arrange activities beyond those previously planned.

Knowledge of F&B, front desk operations, and guest services is essential. This role supports a premium guest experience at our 15-acre beachfront resort in Wailea.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.

Responsibilities

• Register all arriving guests and welcome them into the resort.
• Serve as the main arriving and departing point of contact.
• Coordinate valet and luggage handling.
• Help arrange activities that have not been previously arranged.

Skills

Customer service

Communication

Stamina

Humor

Tools

OPERA

HotSOS

RESERVE

Job description

Andaz Maui at Wailea is seeking a Resort Host to greet guests and manage arrivals and departures with warmth and efficiency. You will reference resort offerings, assist with luggage and valet coordination, and help arrange activities beyond those previously planned.

Knowledge of F&B, front desk operations, and guest services is essential. This role supports a premium guest experience at our 15-acre beachfront resort in Wailea.