Guest Experience Host – Front Desk Concierge

Cliff House Maine; Cape Neddick (ME); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

100% Employer Paid Life Insurance

100% Employer Paid Long Term Disable

Voluntary Supplemental Insurances

Hotel, Restaurant, Spa, and Retail Dis

401K with Company Match up to 5%

Job summary

Cliff House Maine in Maine is seeking a Full-Time Year-Round Front Desk Agent to warmly greet guests, assist with check-in/out, and promote hotel services. You will help guests feel welcome and comfortable during their stay.

The role emphasizes a friendly personality, strong English communication, multitasking, and collaboration with the team to meet guest needs. We offer benefits and a dynamic hospitality environment.

Qualifications

• Flexibility with work days and hours; required by a demanding hospitality business.
• Experience providing service to others with cash transactions.
• Strong English communication, both spoken and written.

Responsibilities

• Welcome guests, assist with check-in/check-out, and provide information promptly.
• Create memorable experiences with a warm, welcoming personality.
• Resolve guest complaints and build loyalty.
• Share knowledge of services and amenities to guests.
• Collaborate with team to communicate needs to staff and management.
• Multi-task at a fast pace with attention to detail.

Skills

Flexibility

Service experience

People person

Great communicator

Multi-tasking

Job description

Cliff House Maine in Maine is seeking a Full-Time Year-Round Front Desk Agent to warmly greet guests, assist with check-in/out, and promote hotel services. You will help guests feel welcome and comfortable during their stay.

The role emphasizes a friendly personality, strong English communication, multitasking, and collaboration with the team to meet guest needs. We offer benefits and a dynamic hospitality environment.