Guest Experience Host — Front Desk & Bowling

Lucky Strike Entertainment; Cary (NC); On-site; USD 19,000 - 20,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment is seeking a part-time Greeter/Counter Desk Attendant to warmly welcome guests, manage the waitlist, and assist with lane assignments and basic bowling instruction. You will ring sales, handle POS operations, and support daily cash control procedures in a lively entertainment venue.

The role requires a HS diploma or equivalent experience in hospitality, strong telephone etiquette, and the ability to work evenings, weekends, and comply with state alcohol service age

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional).
• Proven success in school/previous job experience.
• Excellent telephone etiquette.
• Must meet the minimum age required by state law to serve alcohol.

Responsibilities

• Be friendly and inviting to our guests in person and over the phone.
• Manage the waitlist.
• Track availability and assign lanes, shoes & other equipment.
• Prepare for leagues.
• Ring sales at the counter and follow our cash control procedures.
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues.
• Assist our guests with basic bowling instruction.

Job description

Lucky Strike Entertainment is seeking a part-time Greeter/Counter Desk Attendant to warmly welcome guests, manage the waitlist, and assist with lane assignments and basic bowling instruction. You will ring sales, handle POS operations, and support daily cash control procedures in a lively entertainment venue.

The role requires a HS diploma or equivalent experience in hospitality, strong telephone etiquette, and the ability to work evenings, weekends, and comply with state alcohol service age