Guest Experience Host — Bowling Center Front Desk

Lucky Strike Entertainment; Virginia Colony (CA); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Free Bowling

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment is seeking a part-time Greeter/Counter Desk Attendant to welcome guests and guide them through the bowling experience. You will handle phone inquiries, ring sales, and support guests with basic bowling instruction in a lively, entertainment-focused environment.

Responsibilities include managing the waitlist, tracking lane availability and equipment, and reporting any mechanical issues to maintenance.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Notify mechanics of pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Excellent telephone etiquette

Customer service experience

Cash handling experience

Education

HS Diploma or equivalent (restaurant/hospitality)

Tools

POS system

Central panel

Computers

P/A system

Job description

Lucky Strike Entertainment is seeking a part-time Greeter/Counter Desk Attendant to welcome guests and guide them through the bowling experience. You will handle phone inquiries, ring sales, and support guests with basic bowling instruction in a lively, entertainment-focused environment.

Responsibilities include managing the waitlist, tracking lane availability and equipment, and reporting any mechanical issues to maintenance.