Guest Experience Host for Artful Dining

21c Museum Hotel; Durham (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

21c Museum Hotels in Durham, NC is seeking a friendly Restaurant Host to welcome guests, manage seating and provide first impressions as they arrive. You will greet guests, answer calls, and coordinate seating to ensure a smooth dining experience.

Key requirements include strong English communication, a professional appearance, basic math, reliability, and the ability to explain menu items. Previous experience with OpenTable is preferred; high school education is required.

Qualifications

• High school or equivalent education required.
• Experience with OpenTable preferred.
• Strong communication and friendly demeanor.
• Professional appearance and reliability.
• Basic math skills helpful.

Responsibilities

• Greet guests at entrance and on phone; manage seating and wait times.
• Provide accurate information on menu and daily specials.
• Maintain professional and welcoming demeanor; deliver prompt service reports.
• Assist in other stations when needed and ensure smooth dining flow.
• Keep dining area clean and organized and handle guest inquiries.

Skills

Customer service

Communication skills

OpenTable experience

Education

High school or equivalent

Tools

OpenTable

Job description

21c Museum Hotels in Durham, NC is seeking a friendly Restaurant Host to welcome guests, manage seating and provide first impressions as they arrive. You will greet guests, answer calls, and coordinate seating to ensure a smooth dining experience.

Key requirements include strong English communication, a professional appearance, basic math, reliability, and the ability to explain menu items. Previous experience with OpenTable is preferred; high school education is required.