Upscale Restaurant Server — Artful Guest Experience

21c Museum Hotel; Durham (NC); On-site; USD 28,000 - 42,000; Full time

Job summary

21c Museum Hotels in Durham, NC seeks a Restaurant Server who greets guests with warmth, recommends menu items, and uses a confident, engaging approach to enhance the dining experience in our upscale setting.

The role requires knowledge of wine by the glass, basic math, clear English communication, and a teamwork mindset. You will handle service steps, maintain clean stations, and contribute to a positive atmosphere during shifts.

Qualifications

• Basic math skills for guest checks and payments.
• Clear spoken English and strong communication abilities.
• Professional appearance and customer-focused demeanor.
• Familiarity with POS systems and wine knowledge is a plus.
• Must pass a background check.

Responsibilities

• Greet guests and present menu items with enthusiasm.
• Make recommendations and upsell menu items.
• Serve food and beverages accurately and efficiently.
• Know wine by the glass and maintain beverage knowledge.
• Keep service areas stocked and clean during shifts.
• Follow sanitation guidelines and support team needs.

Skills

Basic math

Strong communication

English fluency

POS familiarity

Professional appearance

Teamwork

Background check

Education

High school or equivalent

Job description

21c Museum Hotels in Durham, NC seeks a Restaurant Server who greets guests with warmth, recommends menu items, and uses a confident, engaging approach to enhance the dining experience in our upscale setting.

The role requires knowledge of wine by the glass, basic math, clear English communication, and a teamwork mindset. You will handle service steps, maintain clean stations, and contribute to a positive atmosphere during shifts.