Guest Experience Host - Food & Beverage

Merlin; North Richland Hills (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health care options

Paid time off

Merlin Magic Pass

Recognition programs

401(k) program

Tuition reimbursement

Learning and advancement opportunities

Job summary

Merlin is seeking a Food and Beverage Host to deliver outstanding guest service across Admissions, Retail, Attractions, and Food & Beverage. You will greet guests, explain menu items, take orders, and handle payments at the POS while preparing food and beverages.

Maintain strict food safety standards and strive to exceed guest expectations by being highly responsive and guest-obsessed. Opportunities for advancement and comprehensive benefits are offered.

Qualifications

• Exceptional guest interaction at every opportunity.
• Able to take orders and handle payments at the point of sale.
• Capable of preparing food and drinks while maintaining standards.

Responsibilities

• Greet guests with eye contact and a smile.
• Explain menu offerings and answer questions about food products.
• Take orders and process payments at the point of sale.
• Prepare food and drinks.
• Maintain food safety standards.
• Be attentive to guest needs and deliver exceptional service.
• Aim to meet revenue targets and upsell where appropriate.

Skills

Customer service

Guest interaction

Upselling

Point of sale

Food safety

Tools

POS system

Job description

Merlin is seeking a Food and Beverage Host to deliver outstanding guest service across Admissions, Retail, Attractions, and Food & Beverage. You will greet guests, explain menu items, take orders, and handle payments at the POS while preparing food and beverages.

Maintain strict food safety standards and strive to exceed guest expectations by being highly responsive and guest-obsessed. Opportunities for advancement and comprehensive benefits are offered.