Retail Host

Merlin Entertainments

BLOOMINGTON (MN)

On-site

USD 17,047 - 24,280

Part time

14 days+

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Benefits offered by this job

Flexible hours

30% discount in retail store

Free admission to attractions worldwide

Job summary

A global leader in family entertainment is seeking a part-time Retail Host in Bloomington. You will create memorable experiences for guests while maximizing retail sales. Ideal candidates have prior customer service experience and a dynamic, friendly personality. The role involves flexible hours and offers benefits like discounts and retirement plans.

Qualifications

6 months – 1 year experience in retail, attractions, or customer service.
Fun, dynamic, and friendly personality.
Able to work in loud and confined spaces.

Responsibilities

Provide enthusiastic and excellent guest service.
Maximize sales goal targets.
Ensure public area displays are stocked and maintained.

Skills

Customer service skills

Communication skills

Problem-solving skills

Flexibility

Job description

Merlin Entertainments provided pay range

This range is provided by Merlin Entertainments. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $15.00/hr

About The Role

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally daily? Then you have the magic to be Team Merlin at Merlin Entertainments! We are currently on the lookout to find fun-loving, enthusiastic individuals to join our Retail Team!

As a Team Merlin part-time Retail Host, you will help to create lifelong memorable experiences in our attraction for our guests. You will deliver the highest possible standards of guest service, presentation, and product knowledge and will ensure that our guests are receiving optimal fun by connecting with them in a magical, fun, and safe environment, all while looking to maximize retail sales.

Responsibilities

Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity.
Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy.
Maintain a strong sales approach, maximizing sales goal targets.
Ensure our extended lines are managed in a safe way while still delivering an excellent guest experience.
Should be comfortable and enjoy speaking to a variety of guests, visitors, and team members.
Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.
To follow opening and closing procedures as detailed in the department’s operating plan.
Responsibility to ensure compliance of Health, Safety & Security within the workplace, including COVID-19 policies, practices, and regulations.
Position may require standing, bending, kneeling, and reaching repetitively or for extended periods of time.

Qualifications & Experience

6 months – 1 year experience working in retail, attractions, entertainment, or customer service-based positions preferred.
Fun, dynamic, and friendly personality.
Excellent communication and listening skills with both team members and guests.
Able to work in areas with loud noises and confined spaces.
Self-motivated, able to work independently or as part of a team, with strong problem-solving skills to remedy guest questions or concerns.
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.

Benefits

Flexible hours.
30% discount in the retail store.
Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
Competitive 401K.
Discounts through the Merlin Marketplace Website – on almost anything you buy online.
FUN working environment and much more!

About Us

Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.

Everyone Matters at Merlin. We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.

Pay Range USD $15.00/Hr.

Seniority level