Food and Beverage Host

Merlin; North Richland Hills (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health care options

Paid time off

Merlin Magic Pass

Recognition programs

401(k) program

Tuition reimbursement

Learning and advancement opportunities

Job summary

Merlin is seeking a Food and Beverage Host to deliver outstanding guest service across Admissions, Retail, Attractions, and Food & Beverage. You will greet guests, explain menu items, take orders, and handle payments at the POS while preparing food and beverages.

Maintain strict food safety standards and strive to exceed guest expectations by being highly responsive and guest-obsessed. Opportunities for advancement and comprehensive benefits are offered.

Qualifications

• Exceptional guest interaction at every opportunity.
• Able to take orders and handle payments at the point of sale.
• Capable of preparing food and drinks while maintaining standards.

Responsibilities

• Greet guests with eye contact and a smile.
• Explain menu offerings and answer questions about food products.
• Take orders and process payments at the point of sale.
• Prepare food and drinks.
• Maintain food safety standards.
• Be attentive to guest needs and deliver exceptional service.
• Aim to meet revenue targets and upsell where appropriate.

Skills

Customer service

Guest interaction

Upselling

Point of sale

Food safety

Tools

POS system

Job description

What you'll bring to the team

Job Summary:

The primary role is to provide excellent customer service to all guests entering the attraction by educating them about all the products the attraction has to offer through positive guest interactions. The host seeks exceptional guest interaction at every opportunity. The host can be assigned to various areas of the business: Admissions, Retail, Attractions, and Food and Beverage.

Food and Beverage Host

• Greet guests with eye contact and a smile.
• Understand and explain menu offerings to guests and answer questions about food products.
• Take orders and handle payment at the point of sale.
• Prepare food and drinks.
• Maintain food safety standards.
• Be "Guest Obsessed" and provide exemplary customer service.
• Achieve revenue goals and upsell sales targets.

Other Requirements

• Other duties and responsibilities as assigned

Benefits

Benefits of Joining Merlin Entertainments!

• Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
• Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
• Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
• Recognition Programs and Rewards: Celebrate your achievements and hard work!
• 401(k) Program: Save for the future with company matching contributions.
• Tuition Reimbursement Programs: Get support for further education and career growth.
• Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

Pay Range

USD $14.25/Hr.