Guest Experience Host - Flexible Shifts

Omni Hotels & Resorts; Asheville (NC); On-site; USD 16,531,000 - 22,042,000; Full time

Job summary

Omni Grove Park Inn is seeking a friendly Host/Hostess to warmly greet guests, seat them at clean tables, and manage reservations. This on-site role involves assisting servers and ensuring a smooth dining experience in a lively resort environment.

The ideal candidate will have strong communication skills, prior host experience preferred, and the ability to multitask and work flexible shifts, including nights, weekends, and holidays. Training and a supportive team culture are provided.

Qualifications

• Must have strong verbal and written communication skills.
• Prior host experience preferred.
• Must be able to multi tas(k).
• Must be able to stand and walk for an extended period of time.
• Must be able to move, lift up to 10 lbs.
• Must be able to work flexible shifts including nights, weekends, and holidays.

Responsibilities

• Greet guests when entering the restaurant with a pleasant smile and superior customer service.
• Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest.
• Answer phone and record reservations for large parties.
• Control high volume outside of restaurant.
• Monitor dining rooms for seating availability, service, safety and well being of guests.
• Assist servers when needed.
• Thank every guest upon departure, invite them to return, and wish them a fond farewell.

Skills

Verbal communication

Written communication

Customer service

Multi-tasking

Flexibility

Job description

Omni Grove Park Inn is seeking a friendly Host/Hostess to warmly greet guests, seat them at clean tables, and manage reservations. This on-site role involves assisting servers and ensuring a smooth dining experience in a lively resort environment.

The ideal candidate will have strong communication skills, prior host experience preferred, and the ability to multitask and work flexible shifts, including nights, weekends, and holidays. Training and a supportive team culture are provided.