Guest Experience Host — Flexible Scheduling & Training

P.F. Chang's China Bistro, Inc.; Salt Lake City (UT); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

On-the-job training

Advancement opportunities

Discounted meals

Referral program

Team member discounts

Holiday closure

401(k) retirement plan

Medical insurance

Dental insurance

Vision insurance

Paid sick leave

Job summary

P.F. Chang's China Bistro, Inc. is hiring immediately for full-time or part-time Host or Hostesses. The Host delivers an excellent hospitality experience by guiding guests as they arrive, managing waits, and providing a positive first impression. You will quote wait times and answer questions to ensure guest satisfaction.

Responsibilities include greeting guests, seating, answering phones, and supporting curbside and takeout procedures while upholding safety and sanitation standards.

Qualifications

• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must be able to communicate effectively with co-workers and guests.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
• Set and clear a table neatly and efficiently according to P.F. Chang’s specifications
• Learn curbside process and takeout expectations
• Conducts side-work as required for each shift

Skills

Excellent customer service

Hospitality

Communication

Job description

P.F. Chang's China Bistro, Inc. is hiring immediately for full-time or part-time Host or Hostesses. The Host delivers an excellent hospitality experience by guiding guests as they arrive, managing waits, and providing a positive first impression. You will quote wait times and answer questions to ensure guest satisfaction.

Responsibilities include greeting guests, seating, answering phones, and supporting curbside and takeout procedures while upholding safety and sanitation standards.