Guest Experience Host - Flexible Scheduling & Advancement

P.F. Chang's China Bistro, Inc.; Chattanooga (TN); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Advancement opportunities

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

401(k) retirement plan

Medical, dental and vision insurance

Paid sick leave

Job summary

The Host/Hostess at P.F. Chang's China Bistro will greet guests, manage seating flow and provide a warm, professional first impression while maintaining restaurant operations. You’ll quote accurate wait times, answer guest questions, and support a smooth dining experience in a fast-paced, team-oriented environment.

We offer training on the job, flexible scheduling, opportunities for advancement, and benefits; previous experience is not required, as we train you to deliver outstanding hospitality.

Qualifications

• Previous experience is not required – we will train you!
• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must be able to communicate effectively with co-workers and guests.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
• Set and clear a table neatly and efficiently according to P.F. Chang’s specifications
• Learn curbside process and takeout expectations
• Conducts side-work as required for each shift

Skills

Customer service

Communication

Teamwork

Multi-tasking

Flexibility

Etiquette

Job description

The Host/Hostess at P.F. Chang's China Bistro will greet guests, manage seating flow and provide a warm, professional first impression while maintaining restaurant operations. You’ll quote accurate wait times, answer guest questions, and support a smooth dining experience in a fast-paced, team-oriented environment.

We offer training on the job, flexible scheduling, opportunities for advancement, and benefits; previous experience is not required, as we train you to deliver outstanding hospitality.