Guest Experience Host: Welcoming & Seating

Benihana - Salt Lake City; Salt Lake City (UT); On-site; USD 16,531 - 22,041; Part time

Job summary

Benihana - Salt Lake City is seeking a friendly host/hostess to greet guests on arrival, escort them to tables, and manage seating flow. You will answer phones, take reservations, and coordinate with servers to ensure smooth dining room operations.

This role emphasizes guest service, accuracy in seating, cleanliness of the host stand, and teamwork with back-of-house staff. Previous hospitality experience and legal eligibility to work in the United States are required or preferred.

Qualifications

• Previous host/hostess experience in restaurant or hospitality required.
• High School diploma or GED preferred.
• Must be eligible to work in the United States.

Responsibilities

• Greets all guests warmly and with a smile upon their arrival, escorts them to a table, and balances flow among server stations.
• Ensures table rotation matches customer seating preferences and party size.
• Answers phones, takes reservations, and provides menus as needed.
• Relays seating information to servers and bus staff to ensure efficient seating and service.
• Maintains a clean and organized host station and stock of supplies (menus, pens, etc.).
• Responds to guest inquiries about hours, directions, and reservations; provides directions as needed.
• Provides backup coverage for the host stand and completes side work before, during, and after shifts.

Skills

Customer service

Communication

Hospitality

Education

High School diploma or GED

Job description

Benihana - Salt Lake City is seeking a friendly host/hostess to greet guests on arrival, escort them to tables, and manage seating flow. You will answer phones, take reservations, and coordinate with servers to ensure smooth dining room operations.

This role emphasizes guest service, accuracy in seating, cleanliness of the host stand, and teamwork with back-of-house staff. Previous hospitality experience and legal eligibility to work in the United States are required or preferred.