Guest Experience Host: Flexible Schedule & Growth Path

Out West Restaurant Group Career Center; Westminster (CO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

Paid sick leave (HFWA)

PHE leave

Growth opportunities

Meal discounts

Employee assistance program

Job summary

Out West Restaurant Group is hiring a Host/Server Assistant to create warm, welcoming experiences for guests in our Outback-run setting. You will greet guests, seat them, and ensure a smooth transition to service staff while maintaining a high standard of hospitality.

You will support servers, upsell menu items, and maintain a clean, inviting dining area. This role requires physical stamina, teamwork, and a commitment to food safety and guest satisfaction.

Qualifications

• Ability to lift, carry or move up to 30 lbs.
• Able to work in hot and cold environments.
• Ability to walk and stand for extended periods of time, up to 8 hours per shift.
• Frequent bending, reaching, kneeling, squatting and stooping.
• Manual dexterity to handle glassware, utensils and technology systems.
• Ability to move quickly in a fast-paced environment.
• Visual ability to include distance, close, color, depth and peripheral. Also, the ability to adjust focus as needed.
• The role involves working in areas with low or dim lighting.

Responsibilities

• Makes memorable first and last impressions with a smile.
• Greets incoming and departing Guests in a welcoming manner. Seats guests in the dining and bar areas, while ensuring a smooth handoff to service staff.
• Coordinates wait, and seats Guests with a sense of urgency.
• Always smiles and has genuine conversations with Guests.
• Demonstrates teamwork by supporting all areas of the restaurant as business needs arise. Teamwork is essential and expected of all Outbackers.
• Commitment to food safety, cleanliness, job safety and sanitation standards.
• Busses tables, delivers food and supports the dining room, while ensuring every opportunity to WOW our guests is fulfilled. Teamwork is essential and expected of all Outbackers.
• Will have a general knowledge of the food and drink menu and be able to recommend and upsell products.
• Answers the phone in a prompt and professional manner and directs calls.
• Leads the lobby experience for each Guest, following Outback hospitality standards.
• As a Servers Assistant, you will be assisting guests and supporting Servers by serving food and beverages, clearing and resetting tables, and ensuring a clean, welcoming dining environment.

Job description

Out West Restaurant Group is hiring a Host/Server Assistant to create warm, welcoming experiences for guests in our Outback-run setting. You will greet guests, seat them, and ensure a smooth transition to service staff while maintaining a high standard of hospitality.

You will support servers, upsell menu items, and maintain a clean, inviting dining area. This role requires physical stamina, teamwork, and a commitment to food safety and guest satisfaction.