Guest Experience Host and Server Assistant

Out West Restaurant Group; Tempe (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

Meal benefits

Thanksgiving/Christmas Day closed

Job summary

Out West Restaurant Group, operator of Outback Steakhouse, seeks a Host/Server Assistant to warmly welcome Guests, seat them in the dining and bar areas, and hand off to service staff seamlessly.

You will be the front-line ambassador, creating memorable first and last impressions, upselling menu items when appropriate, answering calls, and supporting bussing, food delivery, and lobby flow with a team-first mindset.

Qualifications

• Prior hospitality or food service experience preferred.
• Ability to greet guests warmly and manage seating efficiently.
• Strong communication and multitasking in a fast-paced environment.

Responsibilities

• Making a memorable first and last impression.
• Greeting incoming and departing Guests, seating them, and handing off to service staff.
• Coordinating the wait and seating Guests with urgency.
• Always smiling and engaging Guests with genuine conversations.
• Know the menu to recommend and upsell applicable items.
• Answer the phone promptly and professionally.
• Team player: bussing tables, delivering food/bar drinks, assisting guests, supporting overall flow.
• Lead the lobby experience and uphold Outback hospitality standards.
• Commit to safe food handling, cleanliness, safety and sanitation during shift.

Skills

Customer service

Communication

Teamwork

Upselling

Job description

Out West Restaurant Group, operator of Outback Steakhouse, seeks a Host/Server Assistant to warmly welcome Guests, seat them in the dining and bar areas, and hand off to service staff seamlessly.

You will be the front-line ambassador, creating memorable first and last impressions, upselling menu items when appropriate, answering calls, and supporting bussing, food delivery, and lobby flow with a team-first mindset.