Guest Experience Host - Flexible Schedule & Growth

Firebirds Wood Fired Grill; Knoxville (TN); On-site; USD 16,531,200 - 22,041,600; Part time

Benefits offered by this job

Flexible schedules

New store openings

Extensive training and development

Medical benefits (eligible)

Paid time off

Discounted meals

Job summary

Firebirds Wood Fired Grill in Knoxville, TN is seeking a friendly Host to warmly welcome guests, manage reservations, and support front-of-house operations. You will be part of a team that values hospitality, efficiency, and a positive guest experience.

Role emphasizes guest-focused service, teamwork, and maintaining a clean, inviting entrance and dining area. Flexible part-time hours and opportunities for growth are available.

Qualifications

• Excellent written and oral communication skills.
• Ability to perform simple numerical calculations.
• Ability to stand for long periods and work 8+ hour shifts.
• Ability to bend, kneel, and lift items up to 25 pounds.
• Guest-focused mindset and positive attitude.
• Attention to cleanliness and safety procedures.
• Reliable transportation to and from work.
• Must be 18 years or older for FOH roles.

Responsibilities

• Welcome guests warmly as they arrive and thank them as they leave.
• Open doors and create a friendly, inviting first impression.
• Escort guests to their table and set expectations for their experience.
• Manage reservations and waitlists using OpenTable with accuracy and care.
• Communicate wait times clearly and professionally during peak volume.
• Maintain a clean, organized host stand and entryway.
• Support the dining room by bussing and resetting tables as needed.
• Partner with the Front of House team to ensure smooth, seamless service.

Skills

Communication skills

Numerical ability

Stamina for 8h shifts

Lifting up to 25 lbs

Guest-focused mindset

Cleanliness & safety

Reliable transportation

18+ years old

Job description

Firebirds Wood Fired Grill in Knoxville, TN is seeking a friendly Host to warmly welcome guests, manage reservations, and support front-of-house operations. You will be part of a team that values hospitality, efficiency, and a positive guest experience.

Role emphasizes guest-focused service, teamwork, and maintaining a clean, inviting entrance and dining area. Flexible part-time hours and opportunities for growth are available.