Guest Experience Host - Flexible Hours, Training & Growth

IHOP; Hayward (CA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Job summary

IHOP in Hayward, CA is seeking a friendly host to greet guests, seat them, and help maintain smooth guest flow. The role involves handling cash and card transactions in a fast-paced restaurant environment.

The ideal candidate will be a strong team player with excellent communication, multitasking abilities, and a positive attitude, contributing to a consistently outstanding guest experience at IHOP.

Qualifications

• Prior experience as a host is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must be a team player.

Responsibilities

• Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
• Process To-Go and Delivery Orders
• Manage Wait List when the restaurant is busy
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of the restaurant
• Providing exceptional customer experience.

Skills

Teamwork

Communication

Cash Handling

Multitasking

Customer Service

Reliability

Job description

IHOP in Hayward, CA is seeking a friendly host to greet guests, seat them, and help maintain smooth guest flow. The role involves handling cash and card transactions in a fast-paced restaurant environment.

The ideal candidate will be a strong team player with excellent communication, multitasking abilities, and a positive attitude, contributing to a consistently outstanding guest experience at IHOP.