Guest Experience Host - Flexible Hours, Growth

IHOP

Vallejo (CA)

On-site

USD 19,000 - 28,000

Full time

3 days ago
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Benefits offered by this job

Competitive Pay
Flexible Hours
Extensive Training
Real Advancement Opportunities

Job summary

IHOP in Vallejo, CA is seeking a friendly host to greet guests, seat guests, and assist in maintaining guest flow. You will handle To-Go and Delivery orders, manage wait lists, and provide menu guidance. The role requires multitasking, teamwork, and professionalism to ensure a positive dining experience.

Responsibilities include taking orders, communicating with the kitchen, delivering food and drinks, and processing payments. Flexible hours and opportunities for advancement are available.

Qualifications

  • Prior host experience is a plus.
  • Teamwork and strong communication are essential.
  • Ability to handle money transactions responsibly.
  • Ability to multitask and act quickly.
  • Flexibility to work in shifts.
  • Must be a team player.

Responsibilities

  • Greeting, seating, and escorting guests.
  • Opens door for guests arriving and departing.
  • Process To-Go and Delivery Orders.
  • Manage Wait List during busy periods.
  • Provide menu recommendations and information.
  • Upsell additional products when appropriate.
  • Take orders using software or slips.
  • Communicate order details to kitchen staff.
  • Deliver food and beverages promptly to guests.
  • Deliver checks and collect payments.
  • Maintain restaurant appearance and cleanliness.
  • Provide an exceptional customer experience.

Skills

Customer service
Teamwork
Money handling
Multitasking
Communication

Tools

POS system

Job description

IHOP in Vallejo, CA is seeking a friendly host to greet guests, seat guests, and assist in maintaining guest flow. You will handle To-Go and Delivery orders, manage wait lists, and provide menu guidance. The role requires multitasking, teamwork, and professionalism to ensure a positive dining experience.

Responsibilities include taking orders, communicating with the kitchen, delivering food and drinks, and processing payments. Flexible hours and opportunities for advancement are available.

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