Guest Experience Host - Flexible Hours, Training

IHOP Restaurants LLC; Elk Grove (CA); Presencial; USD 19.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Descripción de la vacante

IHOP Restaurants LLC in Elk Grove, CA is seeking a friendly and dependable host who can greet guests, seat patrons, and help maintain smooth flow of the dining room. The right candidate will balance warmth with efficiency and be comfortable handling cash and card payments.

You will multitask between greeting, seating, and assisting guests, while providing menu recommendations and coordinating with the kitchen and servers.

Formación

• Prior host experience is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.

Responsabilidades

• Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
• Process To-Go and Delivery Orders
• Manage Wait List when the restaurant is busy
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of the restaurant
• Providing exceptional customer experience.

Conocimientos

Teamwork

Communication

Multitasking

Customer service

Cash handling

Herramientas

POS software

Descripción del empleo

IHOP Restaurants LLC in Elk Grove, CA is seeking a friendly and dependable host who can greet guests, seat patrons, and help maintain smooth flow of the dining room. The right candidate will balance warmth with efficiency and be comfortable handling cash and card payments.

You will multitask between greeting, seating, and assisting guests, while providing menu recommendations and coordinating with the kitchen and servers.