Guest Experience Host — Flexible Hours, Perks & Growth

Marcus Hotels & Resorts; Lake Geneva (WI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Free meals

Discounted gym membership

Room discounts at Marcus Hotels &'

Discounts at Marcus Hotels & Resorts'餐

Free parking

Movie theater coupons

Career growth and transfers

Early wage access

Paid time off

Flexible scheduling

Job summary

Grand Geneva Resort & Spa, a flagship property in the Marcus Hotels & Resorts portfolio, seeks a friendly Outlets Host in Lake Geneva. You will greet guests, escort them to tables, hand menus, and ensure smooth dining room operations.

No prior experience is required; hospitality or customer service background is a plus. English proficiency and willingness to work flexible shifts are essential. Join a premier AAA Four Diamond resort and enjoy strong team support.

Qualifications

• No prior experience required; hospitality or customer service experience preferred.
• Proficient in English for guest requests and reservations.
• Experience with POS systems and cash handling is a plus.

Responsibilities

• Greet guests as they arrive and escort to tables.
• Distribute tables evenly among servers and present menus and wine list.
• Record reservations and special requests; communicate table details to staff.
• Assist with to-go orders and support wait staff as needed.
• Maintain clean, organized dining area and assist with duties per Manager.

Skills

Hospitality experience

English proficiency

POS system

Cash handling

Lift up to 35 lbs

Flexible scheduling

Tools

POS software

Job description

Grand Geneva Resort & Spa, a flagship property in the Marcus Hotels & Resorts portfolio, seeks a friendly Outlets Host in Lake Geneva. You will greet guests, escort them to tables, hand menus, and ensure smooth dining room operations.

No prior experience is required; hospitality or customer service background is a plus. English proficiency and willingness to work flexible shifts are essential. Join a premier AAA Four Diamond resort and enjoy strong team support.