Guest Experience Host — Flexible Hours & Growth

P.F. Chang's China Bistro, Inc.; Lakewood (WA); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement – we…

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

401(k) retirement plan (based on hours

Medical, dental and vision insurance (

Paid sick leave

Job summary

P.F. Chang's China Bistro, Inc. is seeking a Host to guide guests and manage seating to ensure a seamless dining experience. You will provide a positive first and last impression, reply to guest questions, and manage wait times during peak periods.

The role emphasizes excellent customer service, effective communication, and teamwork. Training is provided, with a focus on sanitation, safety, and rotating shifts to support ongoing service.

Qualifications

• No previous experience required—we will train you.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)
• Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
• Set and clear a table neatly and efficiently according to P.F. Chang's specifications
• Learn curbside process and takeout expectations
• Conducts side-work as required for each shift

Skills

Excellent customer service

Effective communication

Teamwork

Job description

P.F. Chang's China Bistro, Inc. is seeking a Host to guide guests and manage seating to ensure a seamless dining experience. You will provide a positive first and last impression, reply to guest questions, and manage wait times during peak periods.

The role emphasizes excellent customer service, effective communication, and teamwork. Training is provided, with a focus on sanitation, safety, and rotating shifts to support ongoing service.