Guest Experience Host — Flexible Hours & Growth Path

P.F. Chang's China Bistro, Inc.; Dayton (OH); On-site; USD 20,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

401(k) retirement plan (based on hours

Medical, dental and vision insurance

Paid sick leave

Job summary

P.F. Chang's China Bistro, Inc. is seeking a Host/Hostess to deliver an outstanding hospitality experience by ensuring smooth restaurant flow and leaving guests with a positive first and last impression.

You will guide guests, manage wait times, and answer questions with a friendly, professional demeanor. The role requires no prior experience as training is provided; strong customer service, clear communication, and the ability to multitask in a fast-paced team environment are essential.

Qualifications

• Previous experience is not required - we will train you!
• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must be able to communicate effectively with co-workers and guests.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
• Set and clear a table neatly and efficiently according to P.F. Chang's specifications
• Learn curbside process and takeout expectations
• Conducts side-work as required for each shift

Skills

Customer service

Communication

Multitasking

Flexibility

Job description

P.F. Chang's China Bistro, Inc. is seeking a Host/Hostess to deliver an outstanding hospitality experience by ensuring smooth restaurant flow and leaving guests with a positive first and last impression.

You will guide guests, manage wait times, and answer questions with a friendly, professional demeanor. The role requires no prior experience as training is provided; strong customer service, clear communication, and the ability to multitask in a fast-paced team environment are essential.