Guest Experience Host | Flexible Schedule & Growth

P.F. Chang's China Bistro, Inc.; Mission Viejo (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

401(k) retirement plan

Medical, dental and vision insurance

Paid sick leave

Job summary

PF. Chang's China Bistro, Inc. is seeking a Host to deliver an excellent hospitality experience by maintaining the restaurant's flow and guest first impression. You will quote wait times, answer questions, and ensure smooth guest experiences during peak times.

Responsibilities include greeting and seating guests, managing phone inquiries, and supporting curbside or takeout processes. No prior experience required; training provided, with opportunities to grow within the company.

Qualifications

• Previous experience is not required – we will train you!
• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must be able to communicate effectively with co-workers and guests.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
• Set and clear a table neatly and efficiently according to P.F. Chang's specifications
• Learn curbside process and takeout expectations
• Conducts side-work as required for each shift

Job description

PF. Chang's China Bistro, Inc. is seeking a Host to deliver an excellent hospitality experience by maintaining the restaurant's flow and guest first impression. You will quote wait times, answer questions, and ensure smooth guest experiences during peak times.

Responsibilities include greeting and seating guests, managing phone inquiries, and supporting curbside or takeout processes. No prior experience required; training provided, with opportunities to grow within the company.